In this video, I explain how corrupt of a financial institution Chase Bank is. This is not just my opinion, but the opinion of thousands of others that have filed complaints and class action lawsuits against this financial juggernaut. I missed one payment. I had a super record with this company for eight solid years. One missed payment brought my minimum payment up three times. I went from an 8.45% interest rate to 29.99%. When I called the company to negotiate, all three parties refused to …
January 2nd, 2010 at 4:33 am
continued..
the November payment by a few days. When I contacted Chase they told me it was my fault and my “spam filter” probably deleted it! (even though told them I receive their offers and all the other emails without issue) They didn’t care that I paid off my monthly balance for the last 130+ months without a single problem. They were hitting me for a $40 LATE FEE and $60 FINANCE CHARGE.
$100 for a 3 day late payment which was paid in full even before I called them. They were rude too!
January 2nd, 2010 at 5:39 am
I HATE BANKS
WE SHOULD REVOLT!!!
January 2nd, 2010 at 7:05 am
do you think the new law protect the consumers??no actually the new law is for the bank..
January 2nd, 2010 at 8:01 am
Unfortunately, the companies won’t really look @ how you’ve done before lol. The contracts currently (before the new credit card regulation) allowed any bank to change the rate to anything. Claiming “Default” and the interest rate would go to 29.99 or 36.99 is the highest I have seen. Read that fine print carefully. If the bank says they can change it for whatever reason they mean it! Although it will be much harder for them to do once the new regulation take hold.
January 2nd, 2010 at 9:22 am
I made the paymet one day late. The minimum payment was $10 , that is what I owed, they charged me $15 for that. Called got a hispanic bitch on the line. So rude unimaginable. Must be the ones sleeping with the bosses.She said she is Mexico. The bitch can only nod to her boss.
The words she used was so rude. Waiting to cancel, I use the credit cards just for building up credit.
These people are the most racist pigs you can imagine, if you look vulnerable the pigs will use all tricks on you.
January 2nd, 2010 at 10:11 am
Chase is the WORST bank ever!!! If you sneeze while your talking to them they charge a fee, They WILL not work with you at all!!!! Odd how when they make bad bad judgements they get bailed out by US but when we want some help from them they basically tell you. hahahaha to bad so sad we got your bail out money and now its costing you 30%
January 2nd, 2010 at 10:15 am
Steve,
Exact same thing happened to me. I had mailed a payment, but wasn’t sure if it would get there on time. Went on the web to schedule a payment just in case. Made a mistake in punching in my account number. They charged a “late” payment and jacked my interest rate to 29.99%. My other payment got there ON TIME and they still wouldn’t budge on their RIP-OFF POLICIES! Paid the account off. I’m done with them and telling EVERYONE I KNOW!
January 2nd, 2010 at 11:21 am
Unfortunately this is becoming the norm for many CC companies.
I just recently had a problem with my Chase VISA. Listen to this.. I haven’t missed a single payment in the 11 year history of this card. I chose “paperless billing” so I rely on their email notifications to let me know when the bill is ready to pay.
I always pay off the complete balance, usually weeks before I need to. Well, they neglected to send an email in November and with the holidays I lost track of things and missed..
January 2nd, 2010 at 11:30 am
part3 (sorry!)
This is where it gets weird…
I email them 7x pleading to resolve & FINALLY get somewhere. They tell me they will remove the late charge! I plead some more & “We will remove the finance charge!
All is good & then…
I get an email saying my card is on hold for fraudulent charges. I am told there has been over $3k in charges that I didn’t make! They cancel my card & tell me they will issue a new one.
Now what about the refunds Are those lost?
This all sounds fishy to me!
January 2nd, 2010 at 2:11 pm
My card is a Visa AFBA by 5 star bank. I was late two times and they waved my penalties – and they never raised my rates.
Thanks for the input. I’m very glad I never got a Chase Card.